Legal notice

Legal Notice & Liability Disclaimer

By purchasing from OrthoSure, you acknowledge and agree to the following terms:

General Disclaimer

All products sold are intended for comfort and general wellness purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Individual results may vary. You agree that any product use is at your own discretion and risk.

No Guarantee of Results

While we strive to accurately describe our products, we do not guarantee specific results or outcomes. Product performance may vary depending on individual conditions, usage, and expectations.

Limitation of Liability

To the maximum extent permitted by law, OrthoSure shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Personal discomfort or dissatisfaction
  • Misuse or improper use of products
  • Delays in shipping or delivery caused by external factors
  • Shipping costs, delivery timeframes, or carrier-related issues once an order has been dispatched

Our total liability shall never exceed the amount paid for the product.

Assumption of Risk

By purchasing and using our products, you acknowledge that:

  • You are solely responsible for determining suitability
  • You use the product at your own risk
  • You have reviewed all product information prior to purchase

Chargebacks & Disputes

By completing a purchase, you agree to contact us first at
📧 info@buyorthosure.com

before initiating any dispute or chargeback.

We reserve the right to contest all chargebacks with supporting evidence, including delivery confirmation and acceptance of our policies.

Product Use & Responsibility

You agree not to use our products for any purpose that is:

  • Unlawful
  • Unsafe
  • Contrary to provided instructions

We are not responsible for damages resulting from improper or unintended use.

Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control, including but not limited to:

  • Shipping carrier delays
  • Customs processing
  • Natural disasters
  • Supply chain disruptions

Shipping Acknowledgment

By placing an order, you acknowledge and agree to our shipping terms, including:

  • Free shipping on orders over $60
  • A flat $4.65 shipping fee for orders below $60
  • Estimated delivery timeframes as stated on our website

Policy Acceptance

By accessing our website and placing an order, you confirm that you have read, understood, and agreed to all policies, including our Returns, Shipping, and Terms of Service.